Owner-operated · Zach Dullinger Minneapolis (612) 845-7822
911 Restoration of Minneapolis

Minneapolis Local

Water Damage Restoration in Minneapolis

IICRC-certified crews serving Minneapolis and the north metro, 45 minutes from your call.

(612) 845-7822 Get an estimate 4.8 from 124 Google reviews
Water Damage Restoration in Minneapolis

Request an estimate

Tell us what you need

No obligation

By submitting this form you agree that we may contact you about your request and share your name and email address with partner companies for email marketing. We never share your mobile number or text message consent with third parties or affiliates for marketing or promotional purposes.
“We were extremely pleased with the work Zach did at our home. We would recommend them to anyone that needs there expertise. …”
Linda C. · Google review
  • 45 minTypical arrival
  • IICRCCertified technicians
  • 20+ yrsAcross the metro
  • ClaimsInsurance paperwork handled

Minneapolis Water Damage Restoration, Start to Finish

Water damage restoration in Minneapolis is what 911 Restoration of Minneapolis handles every day across the Twin Cities, from burst pipes in Longfellow bungalows to flooded basements near the Minnesota River. If you're staring at soaked drywall or standing water right now, call (612) 845-7822 and a crew moves immediately. Our WRT- and ASD-certified technicians carry truck-mounted extractors, thermal imaging cameras, and calibrated moisture meters on every dispatch, which means we find water behind walls that a household fan would never touch.

The scope of a water loss depends on three things: where the water came from, how long it sat, and what materials it hit. Clean water from a supply line behaves differently than storm runoff or a sewer backup, and a loss caught in the first two hours often saves flooring and drywall that a loss caught the next morning cannot. Structural drying in a typical Minneapolis home takes three to five days using commercial air movers and dehumidifiers held to daily moisture targets. Once the structure is dry, our own crews handle repairs, so you don't need a second contractor. Every job is different, contact 911 Restoration of Minneapolis for an accurate estimate.

Local Context

How Minneapolis Weather Creates Water Damage

Freeze-thaw cycles, snowmelt, and aging housing stock put Twin Cities homes at higher risk than most markets.

Snowmelt and Spring Flooding

The 2023 deep snowpack melt sent widespread flooding across Minnesota weeks after the freeze broke. Frozen ground can't absorb meltwater fast enough, so it moves toward foundations and seeps through floor joints and window wells into finished basements. Summer downpours do the same thing in a matter of hours.

Sump Pump Failure

A sump pump that runs nonstop, loses power, or can't keep up lets water rise across the floor. The Minnesota Department of Commerce notes that a standard homeowner's policy does not cover sump pump failure in a major downpour, so documenting the loss the moment you discover it matters more than most people realize.

Frozen Pipes and Water Mains

During the deep cold of January 2019, water mains broke across the Twin Cities. Supply lines in exterior walls, garages, and unheated crawl spaces can split in any hard freeze and release water for hours before anyone notices. Older Minneapolis neighborhoods like Powderhorn and North Loop have housing stock where these lines run through uninsulated cavities.

Appliance and Fixture Failures

Dishwasher malfunctions, toilet overflows, and washing machine hose failures happen at any hour. They're some of the most common calls we take. The water travels fast through subfloor and into the ceiling below, and what looks like a contained puddle is often a much wider moisture map by the time we arrive.

Our Process

How We Handle a Water Loss, Step by Step

  1. Call, Safety Steps, Dispatch

    You call (612) 845-7822 and tell us what happened. We give you immediate safety instructions and dispatch a crew. Typical arrival across the north metro, Maple Grove, Plymouth, Edina, and St. Louis Park is 45 minutes.

  2. Extract, Map, and Dry

    We stop the source where we can, then extract standing water with truck-mounted and portable pumps. We map moisture with meters and thermal imaging behind walls, under floors, and above ceilings. Commercial air movers and dehumidifiers run until verified drying targets are met, checked daily.

  3. Clean, Treat, Repair, Document

    We clean affected materials, apply antimicrobial treatment to prevent mold growth, document the entire loss with photos and readings, and make structural repairs with our own crews. No handoffs. We also coordinate directly with your insurance adjuster so the paperwork doesn't fall on you.

What We Restore After Water Damage

We handle structural materials and contents with our own crews, so one call covers the full scope.

Structural Materials

Drywall, insulation, ceilings, framing, subfloor, and crawl spaces. We dry what can be saved and remove what can't, then rebuild with our reconstruction services.

Flooring Systems

Hardwood, laminate, tile, carpet, and pad. Hardwood sometimes buckles before it dries fully, and we assess salvageability before recommending removal.

Finished Spaces

Finished basements, cabinets, trim, baseboards, and ceilings below upstairs bathrooms. These are the areas where hidden moisture most commonly leads to mold growth if drying is incomplete.

Contents and Utilities

Electronics, contents, and utility rooms. Crawl spaces get particular attention in older Minneapolis homes where vapor barriers are absent or compromised.

Insurance

Direct Insurance Coordination on Every Water Loss

We provide Direct Insurance Coordination on every water loss job. That means photos, moisture readings, and a written scope of work your adjuster can review, direct communication with the adjuster on your behalf, and billing handled between us and the carrier. Coverage depends on your specific policy. A burst pipe, a sump pump failure, a sewage backup, and surface flooding are each treated differently under most Minnesota homeowner policies, so confirming with your carrier what applies to your source of water matters from day one. We document everything from the first arrival so nothing falls through the cracks on the claim.
snowmelt and spring flooding work, professional service in Minneapolis, MN

IICRC Certifications and Why They Matter Here

Our technicians hold six active IICRC certifications. Each one addresses a different part of what water damage actually does to a structure.

WRT (Water Damage Restoration Technician) covers extraction, drying science, and material assessment. ASD (Applied Structural Drying) goes deeper, using psychrometric calculations to set drying targets for specific materials and environmental conditions. AMRT (Applied Microbial Remediation Technician) handles mold and microbial contamination that develops when moisture sits. OCT (Odor Control Technician) addresses the odor compounds that persist after structural drying is complete. Together, these aren't decorative credentials. They determine how our crews read moisture data, set equipment, and decide what can be dried versus what has to come out. Most competitors in Minneapolis carry WRT. Fewer carry all six.
WRT
Water Damage Restoration Technician, extraction and drying protocol
ASD
Applied Structural Drying, material-specific drying targets, not guesswork
AMRT
Applied Microbial Remediation, mold and microbial contamination
OCT
Odor Control Technician, removes persistent odors post-drying
sump pump failure work, professional service in Minneapolis, MN

Frequently Asked Questions About Water Damage Restoration

Question not on the list?

Ask Zach directly. No call center, no script.

(612) 845-7822
How quickly does mold grow after water damage, and can I wait a day or two?
Mold can begin colonizing wet drywall and wood framing in 24 to 48 hours under the right temperature and humidity conditions, both of which are common in a Minneapolis basement in any season. Waiting even one extra day can push a job from drying and cleaning into full mold remediation, which takes longer and costs more. Call before you sleep on it.
What's the difference between water extraction, structural drying, and dehumidification?
Extraction removes standing water with pumps. Structural drying uses commercial air movers to accelerate evaporation from materials like drywall, framing, and subfloor. Dehumidification pulls that evaporated moisture out of the air before it redeposits in other materials. All three are necessary. Extraction without drying leaves moisture in the structure. Drying without dehumidification just moves the problem from one surface to another.
What does a professional water damage inspection actually cover?
Our technicians use calibrated moisture meters and thermal imaging cameras to map moisture in areas that look dry to the eye: behind drywall, under flooring, inside wall cavities, and above ceilings. The thermal camera shows temperature differentials that indicate trapped moisture. We document every reading by room and material and update the map daily as drying progresses. That documentation is also what your insurance adjuster needs to process the claim.
How long does structural drying take in a Minneapolis home?
Most residential water losses dry in three to five days with commercial equipment running continuously. Variables that extend the timeline include the number of affected rooms, how long the water sat before extraction, what materials are involved (concrete and dense insulation hold moisture longer than drywall), and ambient temperature and humidity. We give you a projected drying window at the assessment and update it each day as readings change.
Why do DIY fans or shop-vac attempts fail at water damage?
A shop-vac removes surface water. It doesn't reach the moisture inside drywall, under the vapor barrier, or in the subfloor assembly. Homeowners often dry the surface, assume the problem is solved, and discover mold or buckled flooring weeks later. Without moisture meters, you can't know what's actually wet. Without commercial air movers and dehumidifiers sized to the space, you can't dry it fast enough to stay ahead of microbial growth.
Does my homeowner's policy cover water damage from a sump pump failure?
Probably not without a specific rider. The Minnesota Department of Commerce notes that standard homeowner's policies typically exclude sump pump failure during a heavy rain event. Surface flooding from storms is also typically excluded without a separate flood policy. Burst pipes from freezing are more commonly covered, but policy language varies. Document the loss immediately, photograph everything before cleanup begins, and confirm coverage terms directly with your carrier. We'll coordinate with the adjuster once you give us the go-ahead.
What does a professional water damage inspection include?
Our technicians use calibrated moisture meters and thermal imaging cameras to map moisture in areas that look dry to the eye: behind drywall, under flooring, inside wall cavities, and above ceilings. The thermal camera shows temperature differentials that indicate trapped water. We document every reading by room and material and update the map daily. That documentation is also what your insurance adjuster needs.
Why do shop-vac and DIY drying attempts fail after a water loss?
A shop-vac removes surface water. It doesn't reach moisture inside drywall, under a vapor barrier, or in a subfloor assembly. Homeowners dry the surface, assume the problem is gone, and discover mold or buckled flooring weeks later. Without moisture meters, you can't know what's actually wet. Without commercial air movers sized to the space, you can't dry fast enough to stay ahead of microbial growth.
Does a standard Minnesota homeowner's policy cover sump pump failure?
Typically no, without a specific rider. The Minnesota Department of Commerce notes that standard policies usually exclude sump pump failure during a heavy rain event. Surface flooding from storms is also commonly excluded without a separate flood policy. Burst pipes from freezing are more often covered, but policy language varies by carrier. Document the loss immediately and confirm terms directly with your insurer.
How much does water damage restoration cost in Minneapolis?
Cost depends on how much water entered the structure, how long it sat, what materials are affected, and whether secondary damage like mold is present. A small appliance leak caught quickly costs far less than a basement flood left overnight. We don't publish ranges because the spread is wide enough to be meaningless without a site assessment. Every job is different, contact 911 Restoration of Minneapolis for an accurate estimate.

Straight from Google

124 Reviews, 4.8 Stars: From Minneapolis Homeowners Who Called When It Mattered

4.8124 verified Google reviews
Had a toilet run over while we ere out of town and hard woods were damaged pretty badly.
Steve VollmerSteve VollmerNov 2026 · Google
Zach and Lionel did a great job and were extremely efficient in running over and getting things cleaned up for a relatively minor spill. Took them less than 24 hours to respond. Strong recommendation
Ben NewhouseBen NewhouseOct 2026 · Google
911 Restoration came over on Friday evening and worked until early am for loss and mitigation due to a water issue. They returned daily until everything was taken care of. Zach, Lionel and Marcel were all very hard working, honest, caring and empathetic. I wouldn’t think twice about calling them back if ever needed again!! Great workers
CJ FriCJ FriOct 2026 · Google
Fantastic service. We spotted the water problem (coming through our light fixture!) and are grateful to Zach and this team for their fast, thorough response. They figured out the problem and stopped it before it could get worse. This was our first time working with them and it was absolutely the right call to make.
Stephanie and JimStephanie and JimSep 2026 · Google
We were extremely pleased with the work Zach did at our home. We would recommend them to anyone that needs there expertise. They were kind and respectful. Thanks Zach, Mark and Linda
Linda ConboyLinda ConboyAug 2026 · Google
Zack is truly one in a million! He actually brought a fair amount of hope back into my life as I try to negotiate moving forward with a most frustrating situation (extensive water damage from a dishwasher malfunction.) He is knowledgeable, thorough, respectful and extremely low pressure. All of that and more made me decide to forego a second opinion and go with him. He has my highest recommendation! His assistant Tony also top notch!
Elisabeth SwansonElisabeth SwansonJul 2026 · Google
Zach quickly responded to our water problem, was honest, transparent and very quickly went to work once we gave the go ahead. Highly recommend Zach and this team
Bill ManningBill ManningJul 2026 · Google
We had water damage in our kitchen, and the team did an excellent job with the drying and mitigation process. They were professional, arrived on time, explained everything clearly, and kept us informed throughout the job. A special thank you to Zach and Reese for their outstanding work. They were courteous, knowledgeable, and made a stressful situation much easier to deal with. Their attention to detail and professionalism were greatly appreciated. I would definitely recommend this company to anyone needing water damage mitigation or restoration services. Thank you again for the great service!
Moh AlsowumilMoh AlsowumilJul 2026 · Google
Read all 124 reviews

Areas We Serve for Water Damage Restoration

We serve Minneapolis and the surrounding metro, including the north and west suburbs. If you're outside this list, call (612) 845-7822 and we'll tell you our arrival time.

In the field

A look at our work

frozen pipes and water mains work, professional service in Minneapolis, MN
appliance and fixture failures work, professional service in Minneapolis, MN

Water Sitting Right Now? Call Zach's Direct Line.

The longer water sits, the deeper it goes. Three to five days of drying beats three weeks of mold remediation.

4.8 124 Google reviews

Call (612) 845-7822 Request an estimate

Related

Next step

Tell us about the job

Your name, your number and what needs doing. A person from 911 Restoration of Minneapolis gets back to you.

Rather talk now?(612) 845-7822

No obligation

By submitting this form you agree that we may contact you about your request and share your name and email address with partner companies for email marketing. We never share your mobile number or text message consent with third parties or affiliates for marketing or promotional purposes.